Kickoff & Research
Well Planned
We create robust project plans that are flexible yet systematic to ensure we launch on time.
Deeply Researched
Whether we’re designing a new AI Chatbot or working on a full redesign, we conduct extensive research.
Kickoff takes place during the first week of the project and focuses on setting everything up so the work can move forward smoothly. We handle the practical details, such as setting up project management tools, organizing files, establishing communication channels, and granting access to your team. We’ll also meet with your team to review goals, confirm responsibilities, and outline the project schedule.
Discovery is the research phase of the project. During this time, our team reviews and gathers information needed to make informed decisions. For a website redesign, this typically includes reviewing existing content, learning more about your target audience, and looking at similar organizations in your space. This research helps guide the direction of the project and keeps the work focused on your needs.
Design & Development
Professionally Designed
Our research-informed designs follow an iterative approach with time for feedback at every step.
Thoughtfully Coded
Every project is developed and supported by our in-house team that specializes in scalable systems.
Our deliverables may change depending on the project, but our process stays the same. We use an iterative approach, working through multiple design rounds with time built in for review and revisions. Whether we’re designing a website, landing page, campaign, or print piece, the work is guided by your needs and delivered on schedule.
For projects that include development, such as website redesigns or platform integrations, all work is completed by our in-house team. We focus on four core principles: usability, accessibility, maintainability, and scalability. This means we build websites that are easy to use, work well with assistive technologies, are straightforward for any development team to support, and can grow with your organization without requiring frequent rebuilds.
Delivery & Support
Thoroughly Tested
Every project undergoes extensive device and accessibility checks from our QA specialists.
Long-Term Support
The quality of your support doesn’t end after launch; you’ll receive updates from the same expert team.
Testing and delivery focuses on making sure everything works properly before anything goes live. We test across modern browsers and devices to make sure our website solutions will work any modern device including desktop, tablet, and mobile. We also conduct an accessibility audit to confirm the site works well with assistive technologies and meets current standards. Any issues or bugs identified during this phase are documented and resolved so the site is stable and ready for launch.
Long-term support is available through our ongoing service agreements. This includes routine updates to WordPress core, plugins, and custom code to keep your site secure and running reliably. As your needs change, we can also help with improvements, new features, and integrations over time. Our goal is to provide dependable support so your website solutions continues to work for your organization, not become another thing you have to worry about.
