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Website Support

Comprehensive website maintenance and support

We make managing a website easier with full-service support. From security updates to technical fixes, our team ensures your website stays secure, fast, and fully functional. Focus on your business while we manage the details.
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Hire Us

Hire Us

6+
Years in Business
Google Reviews

Make the Switch

Service-level agreements with predictable pricing and terms.

Our Work

Small Sites

WordPress SUpport
$ 125
00
per month
  • Security Updates
  • Hosting
  • Rapid Response Team
  • Layout Fixes
  • 25% Off Hourly Rate
Start Today
Premium support and maintenance for websites our team designed and built, with discounted rates on new features.

Medium Sites

WordPress Support
$ 375
00
per month
  • Security Updates
  • Hosting
  • Rapid Response Team
  • Layout Fixes
  • 25% Off Hourly Rate
Start Today
Premium support and maintenance for websites our team designed and built, with discounted rates on new features.

Large Sites

WordPress Support
$ 625
00
per month
  • Security Updates
  • Hosting
  • Rapid Response Team
  • Layout Fixes
  • 25% Off Hourly Rate
Start Today
Premium support and maintenance for websites our team designed and built, with discounted rates on new features.

Bring Your Site

Support Starts at:
$ 250
00
per month
  • WordPress Websites
  • Security Updates
  • Rapid Response Team
  • Layout Fixes @ Hourly Rate
  • Content Edits @ Hourly Rate
Start Today
We offer premium support even if we didn’t build your website. After an initial audit, we’ll provide a competitive quote.

Unlimited Edits

Starts At:
$ 425
00
per month
  • Unlimited Content Edits
  • Quick Turn-Around
  • Dedicated Support Channel
  • Google Doc Framework
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The negotiated rate is set based on how much content you typically publish and if our agency developed the site. Terms and conditions apply.
Add-on

Monthly Campaign

Starts At:
$ 675
00
per month
  • Professional Landing Page
  • Social Media Collateral
  • Newsletter Support
  • Engagement Tracking
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Professional support on your monthly campaigns including, social media collateral, website landing pages, and newsletter setup.
Add-on

Website Audit

Starts at:
$ 150
00
flat rate
  • WordPress Websites
  • Quick Turn-Around
  • Plugin Audit
  • Content Audit
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Our development team will analyze your website to understand how it was built and adjust our estimate for monthly support accordingly.

Website Fixes

Starts at:
$ 100
00
hourly
  • WordPress Websites
  • Error Remediation
  • Layout Fixes
  • Content Edits
Start Today
Our development team jumps in quickly to get your website back up and running. We diagnose the issue, fix what’s broken, and restore functionality with minimal downtime.

Our Work

Reduced complexity, modern experiences, and accessible solutions.

View Work

What We Offer

Premium website support that keeps you online and secure.

What We Do

  1. Responsive

    We know waiting on help is frustrating. Our team responds quickly, communicates clearly, and stays with you until the issue is resolved, so you’re never left guessing or stuck.

  2. On-Time Updates

    From content changes to software updates, we handle requests promptly and reliably. You can count on us to meet timelines and keep your website current without delays.

  3. Proactive Measures

    We don’t wait for things to break. Our proactive monitoring and maintenance help prevent issues, reduce downtime, and keep your website running smoothly at all times.

  4. Recommendations

    We actively review your website and provide informed recommendations for improvements, enhancements, and optimizations, so your site continues to evolve with your goals.

  5. Security

    We prioritize website security with regular updates, best practices, and monitoring to protect your data, users, and reputation, giving you peace of mind every day.

What We Do

We help turn your website into an invaluable asset through messaging, design, structure, & development.

Fast & Responsive

When something breaks, speed matters. Our support team responds quickly and efficiently, jumping in to diagnose issues and restore functionality with minimal disruption to your website and users.

Technically Skilled

Our developers understand how websites are built, from themes and plugins to custom code and integrations. This technical depth allows us to troubleshoot accurately, fix issues properly, and avoid quick patches that cause future problems.

Proactive & Preventive

We don’t just react to problems, we work to prevent them. By monitoring performance, updates, and potential conflicts, we help reduce downtime and catch issues before they impact your site.

Clear & Communicative

We explain what’s happening in plain language and keep you informed every step of the way. You’ll always know what was fixed, why it mattered, and what (if anything) to expect next.

Professional website and design services backed by reliable support.

We offer more than a website...

Our Partners

We offer everything businesses and organizations need to operate effectively. Our websites work with your favorite platforms, and remain fast, secure, and reliable. We provide hosting, design, development, analytics, performance tracking, AI integration, and branding support. Everything is organized to scale as you grow.

Web Design & Development

We offer the creativity, strategy, and technical expertise necessary to deliver websites that make a bigger impact.

Support & Maintenance

We make managing a website easier with full-service support, including security updates, content edits, and new features.

AI Integration

Work smarter with our AI tools and integration, boost productivity internally and improve the website experience.

Platform Integration

Advanced features, integrating your favorite platforms into the website with native integration and embed options available.

Engagement & Analytics

Connect your website to advanced analytic tools so you can make informed decisions without the guesswork.

Website Hosting

Secure, fast, and affordable hosting with a 99% estimated uptime and 24/7 monitoring available with all new website builds.

Branding & Print

We are here to be your design team, providing brand identities, marketing collateral, digital assets, and print assets.

Need something else?

Our experienced web experts are here to help. Don't see the service you're looking for? Tell us about your need.

All Web Solutions Offered

Featured Partners

State agencies and organizations across the united states.

CH Web Agency Logo - White
Start a Conversation

THE CHAPEL HILL WEB AGENCY

1709 Legion Rd STE 212,
Chapel Hill, NC 27517
by Appointment Only

create@chwebagency.com
984 528 0106

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National Reach

  • Arizona
  • California
  • North Carolina
  • Massachussetts
  • Ohio
  • Pennsylvania
  • Texas
  • Utah
  • Washington, DC

Local Impact