Buckeye Hills Regional Council is a council of governments (COG) dedicated to improving the lives of residents in Southeast Ohio. By working collaboratively with elected officials across Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry, and Washington counties, they grow strong communities through their four divisions: Aging & Health, Home Care, Community Development, and Planning. The COG needed a new website and hosting solutions to replace an outdated setup. Every website our team builds goes through an extensive website design process. This project was no different. During kickoff, we set up project management tools, organized shared folders, aligned communication channels, and confirmed responsibilities with the client’s team. In discovery, we conducted a structured review of all existing content, design assets, audience needs, and compared direct and indirect competitors to identify patterns that would guide the new site’s design and structure. Our research informed the information architecture, content hierarchy, and early navigation drafts. We grounded the design direction in real user behavior rather than assumptions.